Community-Based Care Coordination
Volunteers of America's Behavioral Health Services is a national leader in implementing an integrated care model.
Our care model addresses a person’s behavioral, shelter, medical and employment needs.
Since long before integrated care was nationally mandated, we have been using an enhanced case management approach in which we proactively tie together all needed services, promoting the highest possible degree of coordination and communication among providers.
Given that behavioral illness is often exacerbated by other challenges, including such access issues as lack of stable housing and transportation barriers, our integrated care approach provides clients with the support they need to best manage their behavioral illness.
Our client-centered, coordinated care approach to behavioral health care optimizes wellness, as we maintain strong linkages with community agencies, connecting clients to trusted local resources, and facilitating timely access to primary care, specialty care, medications, supportive housing.