Our Staff

LeNelle Mozell, LCSW, Substance Abuse Program Director

LeNelle Mozell is a Licensed Clinical Social Worker in Virginia.  She has worked in the social services field since 1992, and received her MSW at Simmons College School of Social Work, located in Boston, MA, in 2003.  Mozell began her career working with children with severe emotional and behavioral issues in both school and residential settings. 
She completed internships at the Veterans Administration in Boston as well as at Massachusetts General Hospital, and has worked in substance abuse for over 10 years, providing both individual and group counseling as well as program management.  In addition to managing the Substance Abuse Unit at our Residential Program Center, Mozell has a private counseling practice for children and adults.

Kyoko Queen, VP of Mental Health Rehabilitation Programs

Kyoko Queen has 13+ years of experience in the not-for-profit arena and has spent six-and-a-half successful years with VOAC.  
By setting the strategic direction of Volunteers of America Chesapeake’s mental health and rehabilitation programs, Queen has been instrumental in the success of programs like the DC Core Service Agency program, which was awarded the 2012 Certificate of Achievement/Most Improved Provider by the DC Department of Mental Health.  Her participation in organizations such as the National Board of Certified Counselors, the District of Columbia Mental Health Counselors Association, Community Behavioral Health Maryland, Chi Sigma Iota Honor society for Counselors and the American Counseling Association have given Queen a rare depth of experience  within the mental health professional community.  

Queen has a Bachelor’s in Education, Psychology from International Christian University in Tokyo, Japan, and a Masters in Education and Human Development from George Washington University in Washington, D.C.  Her goal is to balance all aspects of life: work and home/family; seriousness and fun; body and mind. 

Tami Shaw, Operations Director and Mission Team Lead 

Tami Shaw launched her career in human services in 2001 with the ARC (Association for Retarded Citizens) of Troy NY, compelled to ensure that those less fortunate have a voice in their communities. For over ten years, she has collaborated on issues of mental health, employment, homelessness, hunger, health care, and housing in diverse communities. 

In 2005, as program director for Keystone Human Services in Harrisburg, PA, Shaw became a known face and voice for the organization. She has been recognized on billboards and brochures as a key advocate for individuals and families with a mental health diagnosis and physical and intellectual disabilities. 
In 2011, Shaw managed a Supported Employment Program through the YWCA of Greater Harrisburg, PA. Through the program, she assisted individuals with a mental health diagnosis who were homeless, unemployed, struggling with addiction and who had criminal backgrounds, to find competitive employment. Shaw successfully hosted the first annual community job fair for the YWCA, receiving outstanding recognition in the YWCA newsletter, and in the community. Shaw was asked by the City of Harrisburg to assist in conducting a citywide job fair. 

Currently, Shaw is the operations director, spiritual lay leader, and mission team lead for Volunteers of America Chesapeake. In her roles as operations director and mission team lead, Shaw promotes the mission, vision, and core values of the organization, offering support and promoting the strategic direction. She is responsible for assisting in operational, business administration and development aspects of the agency’s behavior health rehabilitation service programs. As a spiritual lay leader, she is committed to supporting the spiritual development of the Volunteers of America Chesapeake community. 

Shaw holds a Master’s degree in Business Administration from Franklin University in Columbus, OH; a Grant Proposal Writing Certificate from the Maryland Association of Nonprofit Organizations; and national certification as an employment specialist through Virginia Commonwealth University.